cXML – Customers & Units

Tab: Customers

Only Shopware customers that are explicitly assigned to a cXML system can log in via that system. All others are rejected at login.

Assigning Customers

In the Customers tab, add the permitted customers:

Field	Description
Customer	Linked Shopware customer (search by name or email)

info

A customer can be assigned to multiple systems — e.g. one OCI and one cXML system. Each customer needs a separate license for each system.

Tab: Units of Measure

In the Units of Measure tab, system-specific packing units are defined. A Shopware unit is mapped to the value that should be used in the cXML transfer.

Priority Order

1. Custom field on product  (productOciMe)     ← highest priority
2. System unit table        (this tab)
3. System default unit                         ← fallback

When to use each level:

Level	Recommendation
Default unit	General fallback for all products without a unit (e.g. EA for Each)
System unit table	When Shopware units need to be coded differently for this system
Custom field on product	For individual products with a different unit

UN/CEFACT Codes

cXML systems often expect standardized unit codes according to UN/CEFACT (e.g. EA = Each, PCE = Piece, KGM = Kilogram). Enter these codes in the system unit table or as the default unit.